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Customer Stories

Illustrative examples — not real customers

See how a Thai online seller or shop owner could use Suriya to open a storefront, get paid at checkout, grow loyalty, and reclaim their time. These are illustrative scenarios, not real customers or measured results.

Thai fashion label owner photographing a linen dress in her Bangkok home studio
Online Fashion Label
Illustrative example

Nara Linen Studio

"Every sale used to start with “is this still available?” in my DMs. Now people pick their size and colour on my own shop page and pay straight away. About a third of my orders arrive after midnight, and I get roughly 3 hours a week back for designing."

~35%
Orders arrive after midnight
~120
Repeat customers
3 hrs/wk
Saved on DM replies
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Young Thai online seller packing a parcel at home beside boxes of phone cases and hair clips
LINE & Instagram Seller
Illustrative example

Pim Pim Accessories

"Orders were scattered across LINE, Facebook comments and Instagram DMs, and I kept a paper list that I lost twice. Now I send one link and every order lands in one list. I take about 60 orders a week and haven't lost track of one since."

~60
Orders a week
~2 hrs/day
Saved scrolling chats
~85%
Paid at checkout
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Thai woman pouring wax into glass jars to make candles in a wooden workshop in Chiang Mai
Handmade Skincare & Candles
Illustrative example

Baan Som Handmade

"My customers are all over Thailand, but all I had was a market stall and a Facebook page. Now about 4 in 10 orders come from outside Chiang Mai, and I start the morning with a list of about 30 parcels a week to pack."

~40%
Orders from outside Chiang Mai
~30
Orders a week
~฿650
Average order
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Thai man pounding chili paste in a stone mortar in his home kitchen beside rows of empty glass jars
Home Food Brand
Illustrative example

Lek Homemade Chili Pastes

"I used to cook first and count orders later, and some people never paid. Now customers reserve their jars and about 80% pay a deposit online, so I know roughly 150 jars are sold before I light the stove."

~150
Jars reserved per batch
~80%
Deposits paid upfront
~10%
Fewer unsold jars
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Thai English tutor teaching an online lesson from her cluttered home desk at night
Online Tutor & Coach
Illustrative example

Fon English Online

"I used to send my timetable as a screenshot in LINE and chase transfer slips. Now students pick a time and pay by PromptPay. I teach about 35 students a week, and I get back around 2 hours of scheduling chat."

~35
Weekly students
~70%
Students who rebook
~20%
Fewer cancelled lessons
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Thai woman in a straw hat wrapping a potted monstera for shipping inside her home greenhouse
Online Plant Shop
Illustrative example

Ton Mai Plant Shop

"People loved the plants but had to message me for every photo and price. Now each plant has its own page with care tips, I get about 50 orders a week, and roughly a third come from other provinces."

~50
Orders a week
~30%
Orders from other provinces
~฿500
Average order
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Thai hairstylist blow-drying a client's hair in a bright Bangkok salon
Hair & Beauty Salon
Illustrative example

Ploy Hair Studio

"My AI agent books appointments, sends reminders, and runs a loyalty program — I just focus on my clients. Repeat-customer revenue is about 40% higher."

~45%
Fewer no-shows
180
Active members
3×
Repeat visits
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Thai restaurant owner holding a tablet in his small Bangkok restaurant
Restaurant & Café
Illustrative example

The Corner Table

"I had zero tech experience. Described my restaurant and Suriya built me a booking app with loyalty rewards in one afternoon. No developer, no setup fee."

2×
Return visits
~60%
Weekend tables pre-booked
No fee
Setup
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Thai home cook packing meals into takeaway containers in her kitchen
Home Cooking & Delivery
Illustrative example

Kru Nong's Kitchen

"I described my food business in Thai and Suriya built me a full ordering app in an afternoon. Now I have ~75 regulars ordering every week."

~75
Weekly orders
3×
Repeat rate
1 day
To launch
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Thai barista pouring latte art at a specialty coffee bar in Chiang Mai
Specialty Coffee Shop
Illustrative example

Beam Specialty Coffee

"The paper stamp cards were a black hole — I had no idea who my regulars were. Now MAYA's app remembers them for me, and a single 'free upsize today' message fills a quiet Tuesday morning."

~340
Loyalty members
~65%
Repeat sales share
20-25
Morning pre-orders
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Thai dentist in a hijab and mask treating a patient in a Hat Yai clinic
Dental & Aesthetic Clinic
Illustrative example

Dr. Fai Dental Clinic

"Before, my front desk spent half the day on the phone and we still got empty chairs from no-shows. The reminders freed up real time for my team every day."

Automated
Appointment reminders
~90
Dormant patients re-booked
1 hr/day
Admin time saved
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Thai baker pulling a tray of fresh milk bread from the oven before dawn in a Hua Hin bakery
Artisan Bakery
Illustrative example

Aof Artisan Bakery

"Cake orders used to live in my Facebook inbox and sometimes I'd miss one — which means a kid with no birthday cake. Now every order has a deposit and a pickup time before I even start baking."

~95%
Deposits paid upfront
~150
Loyalty members
3 hrs/wk
Admin time saved
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