AI Inbox
Every customer chat in one inbox
The AI drafts every reply and you take over the moment you want. When a chat needs a human, the bot hands it straight to you.
Why merchants run their chats here
One inbox, every chat
Customer messages land in a single place instead of scattered across your phone. Nothing gets buried, nothing gets missed.
The AI drafts, you decide
Every reply comes pre-written so you can send it as-is, tweak a line, or type your own. You are always in control of what goes out.
It hands off the hard ones
When a chat is past what the bot should answer, it escalates straight to you. No customer waits on a wrong AI reply.
How it works
Chats come in
Every customer message flows into your one inbox, ready to answer.
The AI drafts a reply
You read the draft, send it in a tap, or take over and answer yourself.
Escalations reach you
The bot flags anything it shouldn't handle and passes it straight to you.
Answer every customer without living in your chat app
Build your Suriya app by chatting with the AI, and your inbox is ready to work from day one.