AI INBOX

Every customer chat in one inbox

Unify LINE, Facebook, Instagram and more — so you never miss a message.
Build your app free
LINE, Facebook and Instagram — answered from one place

How do you manage every customer chat in one place?

Messages from LINE, Facebook, and Instagram all land in a single inbox instead of scattered across your phone. The AI drafts a reply to each one — you send it as-is, edit it, or write your own — and hands off anything complex straight to you.

Why merchants run their chats here

One inbox, every chat

Customer messages land in a single place instead of scattered across your phone. Nothing gets buried, nothing gets missed.

The AI drafts, you decide

Every reply comes pre-written so you can send it as-is, tweak a line, or type your own. You are always in control of what goes out.

A phone on a bedside table at night as a hard message is handed to the owner

It hands off the hard ones

When a chat is past what the bot should answer, it escalates straight to you. No customer waits on a wrong AI reply.

How it works

Flat illustration of three chat bubbles converging into one

Chats come in

Messages from all your channels flow into your one inbox, ready to answer.

The AI drafts a reply

AI understands the context and writes a helpful reply you can send in a tap.

Escalations reach you

Complex or sensitive chats get flagged to you so you can step in right away.

Frequently asked questions

What is Suriya's AI Inbox?

One inbox that unifies your customer chats from LINE, Facebook, Instagram and more, so messages land in a single place instead of scattered across your phone — and nothing gets missed.

Does the AI reply to customers automatically?

The AI drafts every reply for you, but you decide what goes out. Send it as-is, tweak a line, or type your own — you are always in control of what the customer receives.

What happens with questions the AI shouldn't answer?

When a chat is past what the bot should handle, it escalates straight to you. No customer waits on a wrong AI reply — the hard ones reach you so you can step in right away.

Which channels can I connect?

LINE, Facebook, and Instagram messaging flow into the same inbox, so you answer every channel from one place instead of switching between apps.

How much does the AI Inbox cost?

Building and previewing your app is free. To publish it and work your inbox live you subscribe to a plan: Starter ฿499/month, Growth ฿999/month, or Pro ฿1,999/month.

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Answer every customer without living in your chat app

Build your Suriya app by chatting with the AI, and your inbox is ready to work from day one.
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Free to build & preview — no credit card.