Can patients book appointments with a specific doctor?

Yes. Each doctor or practitioner has their own availability calendar. Patients choose their preferred doctor and available time slot directly in the booking flow.

How do pre-visit intake forms work?

You define what information you need before a visit (symptoms, allergies, medications, visit reason). Patients receive a form link after booking and complete it on their phone. You see it before they arrive — no paper forms at reception.

Can I take deposit payments at booking?

Yes. You set a deposit amount at booking (e.g. ฿200 consultation fee). Patients pay via PromptPay or card. The remaining balance is settled at checkout via the same system.

Does it work for dental and aesthetic clinics too?

Yes. The booking system adapts to any clinic type — general practice, dental, aesthetic, dermatology, physiotherapy. Just describe your services to the AI and it builds the right structure.

Is patient data kept private and secure?

Yes. All patient booking data and intake forms are stored securely and accessible only to your clinic staff. Suriya complies with standard data privacy practices for healthcare businesses.

AI for clinics & medical practices

Your clinic, zero friction. run with

Patients book online, reminders go out automatically, and payments are collected before the appointment. You focus on care — not the front desk.

Build your clinic app free

200+ businesses

What your AI agent does

Your clinic, running smoothly.

Online bookings, automatic reminders, patient notes, and payments — your AI handles the admin layer so your clinical team focuses on patients.

Online booking

Patients book without calling

Patients find available slots on LINE or your clinic app, choose their doctor or treatment, and book instantly. No hold music, no missed calls, no double bookings at the front desk.

Reminders

Missed appointments become rare

Automatic appointment reminders go out 24h and 2h before each visit via LINE or SMS. Post-visit follow-up messages prompt patients to rebook follow-ups before they forget.

Patient notes

Basic intake forms collected before arrival

Patients complete pre-visit intake forms on their phone — symptoms, allergies, visit reason. Staff see it before the patient walks in. No paper forms at the desk.

Payments

Collect payment before or after the visit

Accept PromptPay, QR codes, and cards. Deposits collected at booking, balances settled at checkout. No payment chasing, no cash handling complexity.

FAQ

Questions from clinic owners.

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