Online appointment booking, treatment package management, therapist scheduling, PayNow deposits, and client history for Singapore spas and wellness centres. No more phone calls to book a Swedish massage.
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Built for Singapore spas and wellness centres
From first booking to treatment package renewal — online appointment booking, therapist assignment, PayNow deposits, client skin and preference notes, and automated rebooking reminders built for the Singapore wellness market.
24/7 online booking
Clients book via your website, Google Maps listing, or an Instagram link. They choose the treatment (Swedish massage, deep tissue, facial, body wrap, hot stone, aromatherapy), duration, preferred therapist, and time slot. PayNow deposit collected at booking. Couples booking a simultaneous session? Handled — the system books two therapists for the same slot and confirms both. You wake up to confirmed appointments, not missed calls.
Treatment package sales
Create treatment packages with session credits (5 x 60-min Swedish at S$380, 10 x 90-min deep tissue at S$950, unlimited monthly facial at S$280). When a client uses a session, one credit is deducted automatically. Clients see their balance in the app. When 2 sessions remain, Suriya sends a WhatsApp or email nudge with a renewal link. Package clients visit 3× more often than drop-ins and cancel 70% less.
Therapist scheduling
Each therapist has their own availability calendar. When a client books, they can request a preferred therapist or select 'any available.' The system assigns based on availability and treatment specialisation (e.g. only Therapist A does hot stone, only Therapist B does prenatal massage). When a therapist is unavailable, you reassign in 2 taps and notify the client automatically. No more finding out about double-bookings at the door.
Client preference profiles
Every client has a permanent profile: skin type, allergies, pressure preference (light/medium/firm), areas to avoid, health conditions relevant to treatment, and treatment history with notes. Before a therapist begins, they review the client's notes in 30 seconds. Clients do not have to repeat their preferences every visit. The therapist who treated them 8 months ago left notes — the new therapist reads them. This is what turns first-time visitors into regulars.
PayNow deposits
Set deposit amounts by treatment (e.g. S$20 deposit for a 60-min massage, S$50 for a 2-hour premium package). Clients who have paid deposits show up — or cancel with proper notice to recover their deposit. For same-day cancellations, the deposit is forfeited per your policy. Your therapists prep for confirmed sessions. Revenue per treatment day goes up because every timeslot that is booked is filled.
Rebooking reminders
Configure rebooking reminders per treatment type: send a WhatsApp nudge 4 weeks after a facial, 6 weeks after a massage package ends, or 8 weeks after a hair removal session. The message includes a direct booking link. Clients who receive timely rebooking nudges return 2× more often than those who do not. This single automation pays for a year of Suriya in the first month it runs.
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