Question 1

How does the pre-order system help reduce food wastage at my Singapore bakery?

Accepted Answer

You set a daily production capacity in Suriya — say, 30 sourdough loaves and 60 croissants. Customers pre-order by 8pm the night before. You wake up knowing exactly what to bake. No guessing, no overproduction. Any remaining capacity can be offered as walk-in availability. Singapore bakeries on Suriya typically cut food waste by 50–70% within the first month.

Question 2

Can I take custom cake orders with deposits through Suriya?

Accepted Answer

Yes. Suriya has a custom cake order form — customers fill in size, flavour, design brief, occasion date, number of tiers, and dietary requirements. They pay a 50% deposit via PayNow to confirm the order. The remaining balance is collected on pickup day. You have all the order details in one place — no more DMs and screenshots.

Question 3

How do pickup time slots work for pre-orders?

Accepted Answer

You set pickup windows — for example, 8:00–9:00am, 9:00–10:00am, and 10:00–11:00am — with a maximum number of orders per slot. Customers choose their preferred pickup time when ordering. When a slot reaches capacity, it closes automatically. Your team can prep each batch knowing exactly what's needed for each time window.

Question 4

Can I use Suriya for both a physical bakery and online orders?

Accepted Answer

Yes. Suriya handles walk-in PayNow payments (via QR at the counter), pre-orders through your online link, and custom cake orders from a form on your website or Instagram bio. All orders, whether walk-in or online, appear in the same dashboard. You manage everything from one screen.

Question 5

Is there a free trial for Singapore bakery owners?

Accepted Answer

Yes. Set up your menu, launch your pre-order link, and take your first orders free. No credit card required. Full features — custom cake forms with deposits, pickup time slots, loyalty program, and low-stock alerts — are available at S$13/month. Cancel anytime.

Pre-sold out before you open — that's
the goal.

Sold out daily. Zero wastage.

Pre-order system — bake what you know will sell

Custom cake order form with deposit

PayNow collection — deposits & full payment

Loyalty program for your best customers

Pickup time slot management

Low-stock alerts

Sold out by 9am. Every weekend.

Build your app. Grow your business.

Questions from Singapore bakery owners.

Pre-sold out before you open — that'sthe goal.