Question 1

How do I take pre-orders for Thai desserts online?

Accepted Answer

Suriya builds you a branded online dessert shop in under five minutes. Customers browse your visual menu of kanom thai, select items or build custom assorted boxes, and pre-order before your daily cutoff time. Every order requires PromptPay payment before confirmation. The system compiles a single production list at cutoff — exactly what to prepare and how many. You wake up with a paid, confirmed order list and zero guesswork about quantities.

Question 2

Can customers build their own assorted dessert boxes?

Accepted Answer

Yes. The custom box builder lets customers pick individual items from a visual grid of your full dessert range. They select their preferred pieces — six khanom chan, four thong yip, two luk chup — and pay one box price. You receive a clean itemised order, not a LINE message saying they want a mix of everything. Box sizes are fully configurable at four, six, nine, or twelve pieces with pricing you control for each tier.

Question 3

How do I handle catering and event orders safely?

Accepted Answer

Catering orders require an upfront PromptPay deposit before confirmation — you set the percentage, typically thirty percent for large orders and fifty percent for custom designs. This eliminates the catastrophic scenario of preparing two hundred dessert pieces for a wedding that cancels the day before delivery. Your ingredient investment and labour hours are protected by real committed money. The remaining balance is collected on delivery day through the same PromptPay system.

Question 4

I sell seasonal desserts — how do I announce new menus?

Accepted Answer

LINE OA broadcasts let you announce seasonal menus to your entire customer base in one tap. Songkran kanom krok sets, Chinese New Year gift boxes, Loy Krathong specials — whatever the season demands. Customers who receive these broadcasts order forty percent more often than organic visitors. You can segment by purchase history, sending catering promos to event buyers and weekly box deals to your regular dessert customers separately.

Question 5

Is ฿349 per month worth it for a small dessert business?

Accepted Answer

Consider the alternative. Grab Food and LINE Man charge thirty to thirty-five percent commission on every order. If you sell fifty dessert boxes per week at two hundred baht each, that is forty thousand baht in monthly revenue — and platforms would take twelve to fourteen thousand baht. Suriya costs three hundred forty-nine baht per month with zero commission. You keep one hundred percent of every sale minus payment processing. The pre-order system also eliminates ingredient waste, saving you thousands more monthly.

Your desserts, Your kanom, your business. your customers,

Your dessert business, running on autopilot.

Customers pick 6 from your menu — one price, one box, no confusion

Orders close at 4pm — your prep list is ready by evening

30% deposit on catering orders — no cancelled wedding dessert tables

Songkran specials to 600 followers in one tap — 40% more orders

Questions from Thai dessert sellers & kanom businesses.

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