Question 1

Does Suriya work for both GP dental and specialist dental clinics in Singapore?

Accepted Answer

Yes. Suriya works for general dentistry, orthodontics, oral surgery, and aesthetic dental clinics. You set your own treatment menu with custom durations — a 30-minute scaling is different from a 90-minute Invisalign consultation. Each dentist has their own calendar, and patients can book the right treatment type with the right clinician.

Question 2

How does the 6-month recall reminder system work?

Accepted Answer

When a patient completes a checkup or cleaning, Suriya logs the visit date. At the 5.5-month mark, it automatically sends a WhatsApp or SMS reminder with a direct link to book their next appointment. You can customise the message and timing. Patients who might forget to rebook receive a timely nudge — and your recall rate improves significantly without any staff follow-up calls.

Question 3

Can patients cancel or reschedule online, and how does this affect no-shows?

Accepted Answer

Yes. Patients can cancel or reschedule through the same booking link up to a configurable cut-off time (e.g., 24 hours before the appointment). When they cancel, the slot opens and any waitlisted patients are notified automatically. Because PayNow deposits are required at booking, most patients reschedule rather than simply not showing up — no-show rates drop significantly.

Question 4

Is patient data secure? Does Suriya comply with PDPA Singapore?

Accepted Answer

Yes. All patient data is encrypted at rest and in transit. Suriya is built with PDPA compliance in mind — data is stored securely, access is role-based, and you control what data is collected. For clinics that need additional compliance documentation, contact our support team.

Question 5

What does the S$13/month plan include for dental clinics?

Accepted Answer

S$13/month includes unlimited appointment bookings, automated recall reminders, PayNow integration, patient history records, multi-dentist calendars, waitlist management, and WhatsApp/SMS appointment reminders. No per-booking fees, no setup costs, no contracts. Cancel anytime.

Your dental clinic, fully scheduled —
patients book themselves.

Full chairs. No missed recalls.

Patients self-schedule without calling reception

Waitlist fills cancellations automatically

Automated 6-month recall reminders

PayNow for deposits and full payments

Patient history, notes, and treatment records

Revenue by dentist and treatment type

95% chair utilisation. Zero admin overhead.

Build your app. Grow your business.

Questions from Singapore dental clinic owners.

Your dental clinic, fully scheduled —patients book themselves.