Question 1

I currently take all bookings via WhatsApp and SMS — how hard is it to move to an online booking system?

Accepted Answer

Suriya's AI builder interviews you about your cleaning service — areas covered, services offered, hourly rate vs fixed pricing, team size — and builds your booking page in minutes. You get a link to share with clients: 'Book my cleaning service here'. Your existing clients switch over quickly once they experience how easy it is to book, and new clients convert better from a proper booking page than a WhatsApp number.

Question 2

How does the PayNow deposit work?

Accepted Answer

When a client submits a booking, the system automatically generates a PayNow QR or PayNow transfer link for the deposit amount you've set. The client pays from their banking app (DBS PayLah!, OCBC, UOB, Singtel Dash, etc.). Payment confirmation is received automatically — you see it on your dashboard immediately. The deposit is credited to the final cleaning bill. For regular clients on monthly invoicing, the system generates and sends PayNow invoices at the end of each month.

Question 3

How do recurring bookings work for regular weekly or fortnightly clients?

Accepted Answer

When you set up a recurring booking, you choose the frequency (weekly, fortnightly, monthly), the day of week, and the time slot. The system schedules all future sessions automatically and adds them to your calendar. It sends a reminder to the client 48 hours before each session. If a client needs to skip a week, they can request a skip from the reminder message — the system updates the calendar and notifies you. No more manual rebooking every cycle.

Question 4

Can I manage a small team of 2–3 cleaners with Suriya?

Accepted Answer

Yes. The team scheduling view shows all bookings for the day with cleaner assignments. You assign each booking to a cleaner, the system tracks their schedule and prevents double-assignment. If a cleaner is unavailable, you see their bookings and can reassign or contact clients with one click. For payroll, the system logs hours worked per cleaner per session — useful for calculating pay.

Question 5

How much does Suriya cost for a Singapore cleaning service?

Accepted Answer

S$29/month includes: online booking form with real-time availability, PayNow deposit collection, recurring appointment management, team scheduling, 5th clean free loyalty tracking, referral system with automatic credit, and revenue reports. No commission per booking, no per-client fee. The average cleaning job in Singapore is S$80–120. One prevented no-show or retained client pays for months of Suriya.

Your cleaning business runs on trust.
Your booking system should too.

Bookings managed. Clients retained.

Clients book their cleaning slot in 2 minutes — no WhatsApp back-and-forth

Clients pay a deposit to lock in the booking — no more no-shows on your most requested days

Set up weekly or fortnightly recurring bookings — your calendar fills itself

Assign cleaners to bookings, track which cleaner is where, manage team capacity

Automatically reward loyal clients — retain them before they try another cleaner

Turn happy clients into your best sales channel — S$10 credit for every referral

Full schedule. Loyal clients retained.

Build your app. Grow your business.

Questions from Singapore home cleaning services.

Your cleaning business runs on trust.Your booking system should too.