Question 1

Does Suriya work for both dogs and cats, and for exotic pets like rabbits and birds?

Accepted Answer

Yes. You create patient profiles for any animal species — dogs, cats, rabbits, birds, hamsters, reptiles, or livestock. Each species can have its own default vaccine protocols. A dog profile would show DHPP, rabies, leptospira, bordetella reminders; a cat profile would show FVRCP, FeLV, rabies. For exotic species, you add custom vaccine or wellness check reminders with your own intervals.

Question 2

How does the vaccine reminder system work and what vaccines does it track?

Accepted Answer

When you administer a vaccine during a visit, you record the vaccine type and administration date. Suriya calculates the next-due date based on the vaccine protocol you configured (e.g. rabies annually, DHPP annually after puppy series, bordetella every 6 months). Two weeks before the due date, Suriya sends the owner an automated LINE message with a reminder and a booking link. You can also configure annual wellness check reminders.

Question 3

Can I manage medications, prescriptions, and dispensing in Suriya?

Accepted Answer

Yes. During or after a consultation, add prescribed medications to the patient's record — drug name, dosage, frequency, duration, and refill date. The prescription appears on the patient's medical record and on the checkout invoice. For long-term medications (heartworm prevention, flea/tick prevention), configure monthly refill reminders sent to the owner via LINE. Track your in-clinic pharmacy inventory separately — set low-stock alerts for critical medications.

Question 4

How does PromptPay checkout work at the end of a consultation?

Accepted Answer

After a consultation, add all services and products: consultation fee, vaccines administered, medications dispensed, grooming, dental scaling, x-ray, blood work. The system generates an itemised invoice. Tap 'Generate PromptPay QR' and a QR code or deep-link for the exact total amount appears on screen. The owner scans with their mobile banking app — payment confirms within minutes. No cash handling, no rounding errors, no outstanding invoices.

Question 5

What does ฿349/month include for a veterinary clinic?

Accepted Answer

฿349/month includes unlimited patient records (all species), online appointment booking, species-specific vaccine tracking and LINE reminder automation, multi-pet owner profiles, itemised invoicing, PromptPay payment integration, prescription management, in-clinic pharmacy inventory tracking, and revenue and patient analytics. No per-appointment fees. Cancel anytime.

Every pet's history. Vaccine reminders on autopilot.
PromptPay at checkout.

Every patient remembered. Every vaccine tracked.

Pet owners book appointments online — 24/7, no phone tag

Medical history per patient — every visit, every prescription, every weight

LINE reminder sent automatically when vaccines are due — owners return

Generate invoice and PromptPay QR at end of visit — same-day payment

One owner, multiple pets — manage entire household in one record

Which services, which days, which breeds drive your revenue

Healthier patients. Loyal owners.

สร้างแอปของคุณ ขยายธุรกิจของคุณ

Questions from Thai veterinary clinic owners.

Every pet's history. Vaccine reminders on autopilot.PromptPay at checkout.