Online appointment booking, complete medical records per patient, vaccine due reminders via LINE, and PromptPay payments for veterinary clinics in Thailand. Built for the Thai pet care boom.
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Built for Thai veterinary clinics
Patient medical records, species and breed profiles, vaccination history, weight tracking, online booking, LINE vaccine reminders, and PromptPay payments — purpose-built for Thai vet clinics and animal hospitals.
Online appointment booking
Pet owners book via your website, LINE OA, or Google Maps link. They select their pet, describe the reason for the visit (wellness check, vaccination, illness, grooming, dental), choose a vet, and pick a time slot. You see the reason for visit before the appointment — you prepare the right equipment, check the patient history, and see the day in advance. No more morning rush of back-to-back unplanned walk-ins competing with booked appointments.
Complete patient records
Each animal patient has a permanent digital record: species, breed, date of birth, owner contact, weight history, diagnosis history, medication prescribed, allergy notes, and surgical history. Pull up a patient's full history before they walk in the door. When the patient returns 8 months later, you know exactly what was prescribed, what weight they were at, and what the owner was told. No paper files to search, no lost records.
Vaccine reminder automation
When you administer a vaccine, record the type and date. Suriya calculates the next-due date for each vaccine protocol (rabies annually, DHPP, leptospira, bordetella for dogs; FVRCP, FeLV for cats) and sends the owner a LINE message when their pet's vaccine is coming due in 2 weeks. This single feature turns one-time visitors into regular patients. Clinics using vaccine recall systems report 90%+ return rates on vaccine appointments.
PromptPay at checkout
At the end of the consultation, add services and products (consultation fee, vaccines, medications, grooming, dental scaling) to generate an itemised invoice. Generate a PromptPay QR for the exact total. The owner scans with their banking app. Payment confirms same day — no cash handling errors, no outstanding invoices. For recurring medications or long-term treatment plans, send monthly PromptPay links automatically.
Multi-pet profiles
Thai pet owners frequently have 2–4 pets. One owner profile links to all their animals. When they call or arrive, pull up the owner and see all their pets at once — each with independent medical records, vaccine status, and upcoming appointments. Owners appreciate that you know all their animals by name. It builds loyalty faster than any loyalty stamp card.
Clinic revenue & patient analytics
See revenue by service type (consultations, vaccines, dental, grooming, pharmacy), busiest appointment days and time slots, new vs returning patient ratio, and which species/breeds make up your patient base. Know whether you are running a dog-dominant clinic that would benefit from a cat-only room, or a vaccination-heavy clinic where adding dental would increase revenue per visit 3×.
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