Online appointment booking by therapist and treatment type, patient progress tracking with session notes, PromptPay payment packages, and automated LINE follow-up reminders for physiotherapy clinics in Thailand.
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Built for Thai physiotherapy clinics
Online booking by therapist and condition type, session notes and progress tracking, package payment via PromptPay, LINE home exercise reminders, and recall scheduling — built for the Thai physiotherapy market.
24/7 appointment booking
Create appointment types by condition (back pain, sports injury, post-surgery rehab, stroke rehabilitation, pediatric physio) and assign them to specific therapists or any available therapist. Patients book from your website or LINE link. Each therapist's schedule is independent. Patients see real-time availability and book in 60 seconds. You get a full schedule without calling anyone.
Session notes & progress tracking
After each session, the therapist logs: presenting complaint, treatment methods used (manual therapy, ultrasound, TENS, exercise), pain score before/after (0–10 VAS), and home exercise instructions. The patient's full treatment history is visible in one scroll. When progress stalls, the note history shows exactly where and when — enabling better clinical decisions and informed patient conversations.
Session package payments
Create package tiers (5 sessions at ฿2,500, 10 sessions at ฿4,800). When a patient starts treatment, send a PromptPay payment link for the package. Payment confirmed same day. Session credits deduct automatically after each visit. When 2 sessions remain, the patient gets a LINE reminder to renew. No invoice printing, no cash handling, no arguing about how many sessions remain.
Home exercise delivery via LINE
After logging session notes, send a LINE message with the patient's home exercise program for that week — video links, image instructions, or a written protocol. Patients follow their exercises at home instead of forgetting by the next day. Send a check-in LINE 3 days after the session: 'Are you managing the exercises? Any pain flare-ups?' Patients feel cared for between sessions. Retention goes up.
Recall & treatment completion
Set recall intervals per condition (e.g. review in 4 weeks for post-op, monthly check-in for chronic back pain patients). When the interval arrives, Suriya sends a LINE message: 'Time for your monthly check-in — book here.' For patients who complete a package but have not rebooked, an automated re-engagement message fires 7 days after their last session. Passive revenue from existing patients.
Clinic performance dashboard
See therapist schedule utilization (are any therapists underbooked?), revenue per condition type, average sessions per patient, package renewal rate, and no-show rate per appointment type. Know which conditions drive repeat visits and which treatments patients drop after one session. Data to make scheduling, pricing, and staffing decisions without guessing.
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