Question 1

Does Suriya work for both dog grooming and cat grooming?

Accepted Answer

Yes. You create your own service menu — dog full groom, cat bath & blow-dry, small dog nail trim, cat deshedding, ear cleaning, and any other service you offer. Each service has its own price, duration, and available groomers. Pet profiles support both dogs and cats with breed, coat type, and temperament notes.

Question 2

Can I store vaccine records and health notes for each pet?

Accepted Answer

Yes. Each pet profile includes a notes section where you can log the last rabies vaccination date, any known skin conditions or allergies, medications the owner has mentioned, and behaviour notes (fearful of dryers, nervous around other dogs, needs muzzle for nail trim). These notes are visible every time that pet is booked — before they even arrive.

Question 3

How does the automated recall reminder work?

Accepted Answer

When you mark an appointment as complete, Suriya logs the date. After 4–5 weeks (adjustable per your grooming cycle), it automatically sends a LINE or SMS message to the owner with their pet's name and a direct booking link. Most Thai pet owners appreciate the reminder and rebook within a day. You recover regulars without any manual chasing.

Question 4

Does it integrate with LINE OA?

Accepted Answer

Yes. Your booking link works directly inside LINE — owners can tap it from a LINE OA message, your LINE bio, or a shared link in a group. The booking form is mobile-first and works on any phone. You continue to manage your LINE OA normally; Suriya handles the booking confirmation flow automatically.

Question 5

What does ฿349/month include for a pet grooming salon?

Accepted Answer

฿349/month includes unlimited appointment bookings, pet profiles with notes, PromptPay deposit integration, digital loyalty stamps, automated recall reminders, multi-groomer scheduling, waitlist management, and automated LINE/SMS appointment reminders. No per-booking fees, no setup costs, no long-term contract. Build and test for free, then upgrade when you're ready.

Fully booked grooming. zero LINE chaos. Every pet remembered —

Stop managing bookings in LINE group chats.

Online booking your customers do themselves

Pet profiles with breed, coat, and temperament notes

PromptPay deposits confirmed at booking

Loyalty stamps that keep regulars on a 4-6 week schedule

Automated 4–6 week recall reminders via LINE

Multi-groomer schedule from one dashboard

Questions from Thai pet grooming salon owners.

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