Can customers customize their coffee order in the app?

Yes. For every menu item you can add customization options: hot or iced, milk type (whole, oat, almond, soy), sweetness level, size, and extras like an espresso shot. Customers see these options when they add an item to their order. Your barista sees the full customization on each order ticket — no miscommunication at the counter.

Can I limit pre-orders to avoid overloading my baristas during rush hour?

Yes. You set order caps per time slot. For example, maximum 10 orders for the 8:00–8:15am slot, 10 for 8:15–8:30am, and so on. When a slot fills up, customers see it's unavailable and choose a different time. This spreads your morning demand into a manageable, predictable flow.

What happens if I run out of an ingredient?

You mark items as sold out in your app menu in seconds. The item immediately shows as unavailable to customers. You can also mark specific customizations as unavailable — for example 'oat milk sold out today.' Customers see real-time menu availability before they order, not after.

Can I run promotions and happy hour pricing?

Yes. You can create time-limited promotions: happy hour pricing from 2pm–4pm, double stamp days, buy-one-get-one on specific items, or a discount for new customers. The app applies the correct price automatically based on the time and customer loyalty status. No manual discounting or cash register overrides.

Your café, queue-free mornings,
regulars who keep coming back.

Customers pre-order their coffee before they arrive, earn loyalty stamps, and get notified when their order is ready — all from your branded app. No long queues at the counter. No paper stamp cards. Just happy regulars and a smoother morning rush.

Build your café app free See features →

Free to build · From $10/mo · Cancel anytime

Brew & Flow Café Chiang Mai — 80% orders pre-ordered

Queue time cut by half · Repeat visits up 45%

What your AI agent does

Your café app, cutting queues and building loyalty.

Pre-ordering with pickup time slots, digital loyalty stamps, LINE order-ready notifications, and daily menu management — your AI handles the morning rush admin so your baristas focus on making great coffee.

Pre-order & pickup

Order ahead, choose pickup time — zero waiting at the counter

Customers open your café app, browse your menu with photos and customizations (hot/iced, milk type, sweetness level), and schedule a pickup time. Their order is confirmed and appears in your queue. When they arrive, their order is ready. Morning rush turns into a smooth, predictable flow instead of a chaotic scramble. You can cap orders per time slot to avoid overloading your baristas.

Loyalty stamps

Buy 9 coffees, get 1 free — digital, automatic, no paper

Every customer who orders through your app earns stamps automatically. You set the stamp rules — 1 stamp per visit, or 1 per ฿100 spent. When they hit the target, a free drink unlocks and they get a LINE notification. No more customers fishing for their paper stamp card. No more arguments about lost stamps. Just regulars who come back because their free coffee is waiting.

Order ready notification

LINE ping when coffee is ready — customers come at the right moment

When your barista marks an order as ready, the customer gets an instant LINE notification: 'Your latte is ready at Brew & Flow.' No shouting names across the café. No customers crowding the pickup counter waiting and checking their phones. They arrive exactly when their coffee is done — better experience for everyone, calmer for your team.

Menu management

Update prices, add seasonal drinks, mark items sold out — in seconds

Your menu lives in your café app and you control it. Add a new seasonal latte, mark the almond milk as sold out for today, run a happy hour promotion at 2pm. Changes go live in the app immediately. No printing new menus. No crossing items off a chalkboard. Customers always see your current menu with accurate availability.

Get started free

Results

Shorter queues. More loyal customers.

50%

Shorter morning queue

Pre-ordering spreads demand across time slots — no 8am chaos

45%

More repeat visits

Digital loyalty stamps bring customers back consistently

80%

Orders placed in advance

Most regular customers switch to pre-ordering within 2 weeks

8 min

App setup time

Your café app live with menu, stamps, and pre-ordering in minutes

3×

Faster pickup vs walk-in

Pre-orders are ready on arrival — no waiting at the counter

฿0

Paper card cost saved

Digital stamps replace printing, tracking, and honouring paper cards

ราคา

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FAQ

Questions from coffee shop owners in Thailand.

Get your AI agent

Your café, queue-free mornings,regulars who keep coming back.

Your café app, cutting queues and building loyalty.

Order ahead, choose pickup time — zero waiting at the counter

Buy 9 coffees, get 1 free — digital, automatic, no paper

LINE ping when coffee is ready — customers come at the right moment

Update prices, add seasonal drinks, mark items sold out — in seconds

Shorter queues. More loyal customers.

สร้างแอปของคุณ ขยายธุรกิจของคุณ

Questions from coffee shop owners in Thailand.

What is Suriya for coffee shops in Thailand?

Your café, queue-free mornings,
regulars who keep coming back.