How does the DuitNow QR deposit system work for cake orders?

When a customer places an order through your Suriya catalogue, they're required to pay a deposit (you set the percentage — typically 50%) via DuitNow QR before the order is confirmed. Payment confirmation arrives instantly — no screenshots, no waiting. The outstanding balance is tracked automatically and customers get a WhatsApp reminder 48 hours before collection or delivery with the amount they owe.

Can I set different lead times and prices for different cakes?

Yes. Each cake listing in your Suriya catalogue has its own settings: minimum lead time (e.g. '5 days advance notice for custom cakes'), price per size, available flavours, available collection dates, and any add-ons. Custom fondant cakes can have different lead times and pricing from standard birthday cakes. You control the rules for each product.

What if a customer wants to customise their cake (special message, colour, design)?

Your catalogue listings can include a 'custom instructions' field where customers write their personalisation requests — cake message, colour preferences, design references, allergen information, or special packaging requests. This all goes into the order record so you have it when you start baking, rather than hunting through old DMs.

Is RM49/month worth it for a home bakery just starting out?

At RM49/month, Suriya costs less than the profit from 2 cupcake orders. The deposit system alone prevents no-shows that typically cost Malaysian home bakers RM100-300 per incident. If Suriya prevents even one no-show per month, it pays for itself. Plus you get a professional catalogue that builds trust with customers and helps you charge premium prices.

Can I manage multiple types of baked goods — cakes, cookies, and custom orders?

Yes. You can organise your catalogue into categories: Signature Cakes, Custom Cakes, Cookies & Brownies, Seasonal Specials. Each category can have different ordering rules, lead times, and pricing. Custom orders can have their own inquiry form where you provide a personalised quote before the customer pays deposit.

Your cakes deserve more than Instagram DMs.
Build a real bakery business.

Pre-order catalogue for all your cakes, DuitNow QR deposits, WhatsApp order confirmations, and a repeat customer loyalty system — all for RM49/month. Less than the profit from two orders.

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Malaysian home baker with beautiful custom cakes ready for delivery

Kak Nora Cakes KL: 28 pre-orders weekly, deposit collected upfront — zero chasing customers

DuitNow deposit before baking · Orders tracked automatically

Built for Malaysian home bakers going professional

Orders organised. Deposits collected upfront.

From a professional pre-order catalogue with cake flavours, sizes and custom options, to DuitNow QR deposits, WhatsApp confirmations, and a repeat customer loyalty system — run your bakery like a real business.

Pre-order catalogue — cakes, flavours & sizes

Customers browse your full menu, pick flavour, size and date — and pay deposit immediately

Create your bakery catalogue with all cake types: layered cakes, brownies, cookies, custom fondant cakes, celebration cakes, and seasonal specials. Each listing shows flavour options, sizes, price, available collection or delivery dates, and minimum lead time (e.g. '3 days advance order required'). Customers pick everything they want and pay a deposit via DuitNow before the order is confirmed. No more DM chaos where people ask price, negotiate, then disappear.

DuitNow QR deposit — no more chasing payment

Collect 50% deposit before you bake a single gram — DuitNow confirms automatically

Set your deposit percentage (typically 50%) for each cake order. When customers place their order, they scan your DuitNow QR code and pay the deposit. Payment confirmation hits your phone instantly — no waiting for screenshots, no 'I already transferred but receipt tak keluar'. The remaining balance is due on collection or delivery. Suriya tracks which orders are deposit-paid, which have outstanding balance, and sends automated reminders for balance payment 48 hours before collection.

WhatsApp order confirmations

Every order gets a WhatsApp confirmation with details — customers feel like they ordered from a bakery

When a customer places an order, Suriya sends them a WhatsApp message with full order details: cake type, flavour, size, collection/delivery date, deposit paid, outstanding balance. They get another reminder 2 days before collection with the outstanding balance amount and your pickup location or delivery info. Professional experience that builds trust and reduces the 'eh I forgot about my order' situations.

Repeat customer loyalty

Customers who buy 5 times get a stamp reward — they come back because they're close to a freebie

Set up a digital loyalty system: every 5 orders = 1 free slice or RM10 discount on next cake. Customers track their stamps in your app. When they're at 4 stamps, they're thinking about you for their next occasion. The loyalty system turns one-time buyers into regulars — and regulars into your biggest promoters. No physical cards that get lost, no manual tracking.

Production schedule view

See all orders by collection date — know exactly what to bake and when

Your production dashboard shows orders sorted by collection or delivery date. Monday: 3 chocolate cakes, 1 cheesecake. Wednesday: 5 orders. Friday: 8 orders. You can see which orders are fully paid, which need balance collection, and which need special instructions (allergens, custom writing, special packaging). Plan your baking schedule without hunting through old WhatsApp threads.

RM49/month — less than missing two orders

One no-show customer costs you more than a month of Suriya — stop absorbing the loss

Malaysian home bakers lose RM100-300 per no-show — someone who ordered, never paid deposit, and disappeared. At RM49/month, Suriya pays for itself if it prevents even one no-show. You get professional tools: pre-order catalogue, DuitNow deposits, automated WhatsApp reminders, production schedule, loyalty system. Compare to hiring a VA to manage DMs — that's RM1,000+/month.

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Results

No more DM chaos. Deposits collected. Orders tracked.

No-shows

DuitNow deposit required before confirmation — customers who ghost cost you nothing

50%

Deposit upfront

Collect deposit before baking — no more absorbing the cost of cancelled orders

RM49

Per month

Less than the profit from two cupcake orders — pays for itself immediately

Auto

WhatsApp reminders

Balance payment reminder 48h before collection — no manual follow-up

5×

Loyalty stamps

5 orders = reward — repeat customers spend 3× more than new ones

10 min

First order live

Build your cake catalogue and start taking deposits today

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FAQ

Questions from Malaysian home bakers.

Get your AI agent

Your cakes deserve more than Instagram DMs.Build a real bakery business.

Orders organised. Deposits collected upfront.

Customers browse your full menu, pick flavour, size and date — and pay deposit immediately

Collect 50% deposit before you bake a single gram — DuitNow confirms automatically

Every order gets a WhatsApp confirmation with details — customers feel like they ordered from a bakery

Customers who buy 5 times get a stamp reward — they come back because they're close to a freebie

See all orders by collection date — know exactly what to bake and when

One no-show customer costs you more than a month of Suriya — stop absorbing the loss

No more DM chaos. Deposits collected. Orders tracked.

Bina aplikasi anda. Kembangkan perniagaan anda.

Questions from Malaysian home bakers.

What is the best app for home bakers in Malaysia?

How can Malaysian home bakers collect deposits before baking?

Why should Malaysian home bakers use Suriya instead of Instagram DMs?

Your cakes deserve more than Instagram DMs.
Build a real bakery business.